Returns & Warranty – PRADASUNGLASS

At PRADASUNGLASS, we’re committed to ensuring your shopping experience with our premium sunglasses is seamless and stress-free. If your purchase doesn’t meet your expectations, our clear and customer-focused return and warranty policy has you covered from day one.

Returns Policy

  • 30-Day Return Window – Return your sunglasses within 30 days of delivery, no questions asked.
  • Condition – Items must be unworn, in original condition, with all tags, packaging, and accessories intact.
  • Process – Initiate your return by contacting our support team with your order number and reason for return.
  • Refunds – Once your return is received and inspected, we’ll process your refund to your original payment method. Please note that original shipping costs are non-refundable.

Warranty Coverage

Every pair of sunglasses purchased from PRADASUNGLASS comes with a limited warranty, depending on the model and material composition.

This warranty protects against:

  • Defects in materials or craftsmanship
  • Issues with lens clarity, frame integrity, and hinge functionality
  • Problems related to manufacturing, including faulty coatings or assembly

Our warranty does not cover:

  • Normal wear and tear, such as minor scratches, fading, or surface wear
  • Damage caused by accidents, misuse, or improper handling
  • Alterations, repairs, or modifications made by unauthorized parties
  • Improper cleaning or storage that leads to damage

How to Claim

To begin a warranty claim, please reach out to our support team with your proof of purchase, clear photos of the issue, and a detailed description of the defect.

Depending on the case, we may offer:

  • A replacement pair of sunglasses
  • Repair services through our certified partners
  • Guidance and support for minor fixes or maintenance

Need Assistance?

Our dedicated support team is available to help with any questions about returns, exchanges, or warranty claims. For immediate assistance, visit our Contact Us page anytime. We’re here to ensure your experience with PRADASUNGLASS remains exceptional—starting from 2026-07-27 and beyond.